πŸ‘‹πŸ» Introduction
✍️ Imagine you are trying to [visit a new city]
Text Statement
πŸ§ͺ Please try to [book a new hotel in our app]
Prototype Task
❓ How was the overall experience completing the task?
Text
❓ Overall, how difficult or easy was this task to complete?
Numerical Scale
❓ Please elaborate on why you gave the following rating.
Text
❓ how useful is the feature?
Numerical Scale
❓ Please elaborate on why you gave the following rating.
Text
❓ Please share any additional thoughts or comments about the experience.
Text
πŸ‘‹πŸ» Thank you
WireframeΒ TESTING

Mobile app usability testing

Test early and iterate your mobile app to improve the overall product experience. Visualize how your users engage with the app, identify potential usability issues, and validate your assumptions with follow-up questions.

Study objectives

  • Evaluate the usability of your mobile app through usability scores and qualitative feedback.
  • Validate your assumptions about the user experience: Answer questions, such as how do users engage and navigate through the app, and achieve the desired outcome?
  • Make data-driven design decisions in the early stages to improve mobile experiences for your users.

Evaluate the usability of your mobile app

Setup tasks and follow-up questions to understand how users interact with your app

What is this template good for?

  • Running evaluative tests on your app should be run at any stages of your development. Run the test before launching major updates, after implementing major feature changes, and periodically after receiving feedback from users.
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  • Establish a regular evaluative research cadence as part of ongoing UX testing and optimization efforts.
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Best practices for conducting mobile app usability tests

  • Select representative participants: Choose participants who match your target user demographics to ensure feedback is relevant and actionable.
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  • ‍Create realistic scenarios: Develop realistic tasks or scenarios that mimic common user interactions within the app to assess its usability in a naturalistic setting. Keep the tasks open-ended to observe how users naturally interact with the app.
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  • Consider contextual factors: Take into account contextual factors such as user environment, distractions, and connectivity issues that may influence the usability of the app.
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  • ‍Encourage thinking aloud: Encourage participants to verbalize their thoughts, feelings, and actions as they interact with the app to gain insights into their decision-making process and problem-solving strategies.
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  • Prioritize issues: Prioritize usability issues based on severity, impact on user experience, and feasibility of implementation to focus on addressing the most critical issues first.
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  • Iterate and test again: Use the findings from usability testing to inform iterative design improvements, and continue testing to validate changes and ensure ongoing usability optimization.
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Getting started

1

Create an account and log in to your Hubble account.

2

Find and select the template to use.

3

Import Figma prototypes and edit the questions as you see fit.

4

Run pilot tests with internal users (ideally, people that are not a part of your project).

5

Preview the study and check if you need to make any last minute changes.

6

Publish the study and wait for the results to come in.

Frequently Asked Questions

Why should I conduct usability tests for my mobile app?

Usability tests help identify usability issues, gather feedback from real users, validate design decisions, and improve the overall user experience of your mobile app.

How many participants do I need for a usability test of my mobile app?

While there is no fixed number, usability experts often recommend testing with 5-10 participants per usability test session to uncover the majority of usability issues. It is more important to keep the study small and focused, and iterating.

How do I recruit participants for usability tests of my mobile app?

By setting up studies in Hubble, you can easily share the study links with your participants. Hubble also offers participant recruitment panel that has access to over 3 million users around the world.

When is the best time to conduct usability tests for my mobile app?

Usability tests can be conducted at various stages of the app development lifecycle, including during the design phase, after prototyping, before launch, and after updates or redesigns.

Other Study Templates

Evaluate and optimize your app's sign-up flow

Test variations of wireframes to gauge users' preferences

Collect feedback on your low-fidelity wireframe and prototypes

Related Blog Posts

Evaluate the usability of your mobile app

Setup tasks and follow-up questions to understand how users interact with your app