👋🏻 Introduction
❓ Please briefly describe to us how your daily workflow looks like.
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❓ What are common challenges or pain points in your work?
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❓ How important is it to solve the challenge for you?
Numerical Scale
❓ How do you currently go about solving the challenges?
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❓ If any, what other solutions have you tried?
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❓ If any, what were missing from the previous attempts?
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❓ How much time or cost are you currently spending to solve the problem?
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❓ Please share any additional thoughts or comments with us.
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👋🏻 Thank you
Idea validation

Run a product discovery survey

Understand the problem space so that your next product decisions are grounded in user needs. The template focuses on digging into the core user problems with qualitative insights.

Study objectives

  • Identify a list of user needs and problems, and gauge the severity of the problems through qualitative insights.
  • Cultivate empathy with your audience to pinpoint fundamental issues—then devise more valuable and effective solutions to address their challenges.
  • Prioritize the various the pain points, and identify opportunity areas for your product development.

Understand user needs and problems

Delve deep into qualitative insights to understand the various pain points and build empathy

What is this template good for?

  • The template helps gaining insights into the needs, preferences, and pain points of your target audience. You will be able to validate assumptions about your target market, product features, and user behavior.

  • It helps in identifying new opportunities for product improvements or innovations based on user feedback. Based on the data collected, it assists in prioritizing product features based on user demand and importance.

Best practices for running a product discovery survey

  • Target the right audience: Identify and target the appropriate audience segment for your survey to ensure that you gather relevant and actionable insights. Consider factors such as demographics, user behavior, and usage patterns.

  • Keep it short and focused. Design the survey to be concise and focused on gathering key insights. Avoid asking unnecessary or irrelevant questions that may deter participants from completing the survey.
  • Ask open-ended questions. Include open-ended questions that allow participants to provide detailed feedback and insights in their own words. This can uncover valuable information that may not be captured by closed-ended questions.

Getting started

1

Create an account and log in to your Hubble account.

2

Find and select the template to use.

3

Edit the questions as you see fit.

4

Run pilot tests with internal users (ideally, people that are not a part of your project).

5

Preview the study and check if you need to make any last minute changes.

6

Publish the study and wait for the results to come in.

Frequently Asked Questions

What is a product discovery survey?

A product discovery survey is a research method used to gather insights into user needs, preferences, and behaviors related to a specific product or service. It helps in understanding customer expectations, validating assumptions, and identifying opportunities for product improvements or innovations.

When should I conduct a product discovery survey?

Product discovery surveys can be conducted at various stages of the product development lifecycle, including during the ideation phase, before launching a new product or feature, or when seeking feedback on existing products or services. They are particularly useful for informing product strategy, guiding decision-making, and prioritizing features.

What is the difference between a product discovery survey and a market research survey?

While both types of surveys gather insights from users, a product discovery survey is specifically focused on understanding user needs, preferences, and behaviors related to a particular product or service. It helps in informing product development decisions and guiding the design and development process.

On the other hand, a market research survey is broader in scope and may include questions about market trends, competitor analysis, pricing strategies, and consumer demographics.

Can I use product discovery surveys to validate product ideas before investing in development?

Yes, product discovery surveys can be used to validate product ideas before investing significant resources in development. By gathering feedback from potential users early in the ideation phase, you can assess market demand, identify potential barriers or challenges, and validate assumptions about user needs and preferences.

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Understand user needs and problems

Delve deep into qualitative insights to understand the various pain points and build empathy