👋🏻 Introduction
✍️ Context for prototype task
Text Statement
🧪 Please try to [book a new hotel]
Prototype Task
❓ How intuitive was the overall task?
Numerical Scale
❓ Please elaborate on your rating.
Text
❓ How visible was the [feature] within the product?
Numerical Scale
❓ Please elaborate on your rating.
Text
❓ How could we make the navigation easier for you?
Text
❓ If any, please share any additional thoughts to share with the team.
Text
👋🏻 Thank you
Usability testing

Run discoverability usability tests

Understand how discoverable your feature is within a product. Set multiple expected pathways for users to accomplish tasks and visualize their interactions with path analysis and heat maps.

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Study objectives

  • Determine how easily users can locate specific features or functionalities within the product interface. Assess whether important features are prominently displayed or hidden within menus or submenus.
  • Evaluate the effectiveness of the product's navigation system in guiding users to desired features or content. Identify any navigation obstacles or confusing pathways that hinder users from finding what they need.
  • Assess users' ability to recognize and interpret icons, labels, or visual cues that indicate the presence of specific features or actions. Determine whether users can quickly associate visual elements with their intended functions.
  • Evaluate the organization and structure of menus, categories, or interface elements that influence discoverability. Determine whether the product's layout and organization facilitate intuitive exploration and navigation.
  • Assess the effectiveness of the product's search functionality in helping users locate desired information or features. Determine whether search results are relevant, comprehensive, and easily accessible.

Identify discoverability of features

Visualize how users interact and navigate within your product with discoverability tests

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Best practices for conducting discoverability tests

  • Provide context: Set the stage for participants by providing context about the product, its purpose, and the tasks they will be asked to perform. This helps participants understand the scenario and approach the test with realistic expectations.
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  • ‍Avoid biasing from instructions: Often times, it is easy to give away hints or biasing the participants when sharing the instructions for the tasks. Make sure to avoid any keywords that could lead to biases. For example, if a task involves going to the settings page, frame the task so that it doesn’t directly refer to going into settings page.
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  • Use realistic scenarios: Frame tasks within realistic scenarios or use cases that users are likely to encounter in their everyday interactions with the product. This helps participants contextualize their actions and provides meaningful insights into discoverability.
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  • Observe natural behavior: Encourage participants to think aloud as they navigate the product and attempt to complete tasks.

  • ‍Track success and failure: Measure the success rate of participants in completing the tasks and identify any obstacles or challenges they encounter along the way. Note instances of task completion, partial completion, or failure, and analyze the reasons behind each outcome.

Getting started

1

Create an account and log in to your Hubble account.

2

Find and select the template to use.

3

Import Figma prototype and edit the questions as you see fit.

4

Run pilot tests with internal users (ideally, people that are not a part of your project).

5

Preview the study and check if you need to make any last minute changes.

6

Publish the study and wait for the results to come in.

Frequently Asked Questions

What is a discoverability usability test?

Discoverability usability testing focuses on assessing how easily users can discover and access features, functionalities, or information within a product or interface. It evaluates the clarity of navigation, visibility of controls, and intuitiveness of design elements to help users find what they need efficiently.

Why is discoverability important?

Discoverability of a feature within a product is important because it ensures that users can easily locate and access the features or information they need to accomplish their goals within a product. It helps identify navigation issues, hidden functionalities, and areas of confusion that may hinder the user experience.

When should discoverability usability testing be conducted?

Discoverability usability testing can be conducted at various stages of the product development lifecycle, including during the early design phase, after the development of prototypes or mockups, and following the release of a new feature or product update. It is particularly important when introducing significant changes to the user interface or navigation structure.

What metrics or criteria are used to assess discoverability in usability testing?

Metrics used to assess discoverability may include success rates (the percentage of users who are able to find the desired feature or information), time to completion (the time it takes for users to locate the desired item), and subjective ratings of ease of use and satisfaction with the discoverability of the product.

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