πŸ‘‹πŸ» Introduction
❓ How often have you used [the beta]?
Single Select
❓ How is the overall experience using [the beta]?
Numerical Scale
❓ What’s working well with [the beta]?
Text
❓ What’s NOT working well with [the beta]?
Text
❓ What changes could we make to improve your experience?
Text
❓ How likely would you recommend [the beta] to your colleagues?
Numerical Scale
πŸ‘‹πŸ» Thank you
user feedback

Run surveys for beta testing

Collect feedback from your beta users to make iterative improvements. Identify potential bugs, glitches, or errors before GA.

Study objectives

  • Assess the overall user experience of the beta version of the product, including usability, functionality, and satisfaction levels, to identify areas for improvement before the official launch.
  • Identify and prioritize any bugs, glitches, or technical issues encountered by beta testers to facilitate timely resolution and ensure a smoother product launch.
  • Collect feedback on specific features or functionalities of the product to understand user preferences, pain points, and suggestions for enhancements or additional features.
  • Evaluate the performance of the product under various conditions, such as different devices, operating systems, or network environments, to ensure compatibility and optimal performance for all users.
  • Engage beta testers in the product development process, demonstrate a commitment to listening to their feedback, and build stronger relationships with early adopters who can become advocates for the product upon its official release.

Gauge early signals from beta testers

Run surveys to gauge signals from your beta testers on new features before GA

Getting started

1

Create an account and log in to your Hubble account.

2

Find and select the template to use.

3

Edit the questions as you see fit.

4

Run pilot tests with internal users (ideally, people that are not a part of your project).

5

Preview the study and check if you need to make any last minute changes.

6

Publish the study and wait for the results to come in.

Frequently Asked Questions

Why should I conduct surveys during the beta testing phase?

Surveys during beta testing provide valuable feedback on user experience, identify bugs or issues, gather feature preferences, and validate assumptions before the official product launch. They help ensure a smoother and more successful launch.

When is the best time to send out beta testing surveys?

Beta testing surveys should be sent out after users have had sufficient time to interact with the product and experience its features. This typically occurs towards the end of the beta testing period, allowing users to provide comprehensive feedback based on their usage.

How should I incentivize beta testers to complete the survey?

Incentives such as early access to the final product, discounts, or exclusive perks can motivate beta testers to complete the survey. However, it's important to strike a balance between incentivizing participation and ensuring unbiased feedback.

How can I maintain engagement with beta testers throughout the survey process?

Maintain communication with beta testers throughout the survey process by providing regular updates, acknowledging their contributions, and expressing appreciation for their feedback.

Other Study Templates

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Gauge early signals from beta testers

Run surveys to gauge signals from your beta testers on new features before GA