👋🏻 Introduction
❓ How was your experience using [the feature]?
Emoji
❓ How intuitive was using the [feature]?
Numerical Scale
❓ Please elaborate on your rating.
Text
❓ What went well using [the feature]?
Text
❓ What didn’t go well using [the feature]?
Text
❓ Please share your email if you are interested in a follow-up study.
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👋🏻 Thank you
Usability testing

Evaluate feature with a quick-and-dirty survey

Use in-product surveys to get quick user feedback on specific features. Additionally, invite users for a follow-up usability study to obtain in-depth insights.

Study objectives

  • Determine if users understand the purpose and functionality of the new feature by asking questions related to its intended use and benefits.
  • Assess user satisfaction with the feature by asking about overall satisfaction levels, likes, dislikes, and areas for improvement.
  • Understand how the new feature impacts users' workflows, productivity, and overall experience with the product.

Conduct quick-and-dirty surveys to measure usability

Target users at specific touchpoints and invite them for follow-up studies

Getting started

1

Create an account and log in to your Hubble account.

2

Find and select the template to use.

3

Edit the questions as you see fit.

4

Run pilot tests with internal users (ideally, people that are not a part of your project).

5

Preview the study and check if you need to make any last minute changes.

6

Publish the study and wait for the results to come in.

Frequently Asked Questions

What is a quick-and-dirty in-product survey for usability?

A quick-and-dirty in-product survey for usability is a brief and informal survey embedded directly within the product or interface to gather feedback from users about a new feature's usability. It is designed to be simple and easy to complete, allowing for rapid collection of user insights.

Why conduct quick-and-dirty in-product surveys for usability on a new feature?

Quick-and-dirty in-product surveys provide a fast and convenient way to collect immediate feedback from users who are actively engaging with the new feature. Then, follow-up with a consecutive study to gain in-depth insights through usability testing.

When should quick-and-dirty in-product surveys for usability be conducted?

Quick-and-dirty in-product surveys for usability should be conducted shortly after the new feature is released to capture users' initial impressions and experiences. They can also be launched iteratively throughout the development process to gather feedback on specific aspects or iterations of the feature.

What types of questions should be included in quick-and-dirty in-product surveys for usability?

Quick-and-dirty in-product surveys for usability should be conducted shortly after the new feature is released to capture users' initial impressions and experiences. They can also be launched iteratively throughout the development process to gather feedback on specific aspects or iterations of the feature.

Other Study Templates

Visualize how users navigate your app or website with live-site testing

Visualize how users go about the sign-up flow in your app

Measure the ease of using your product with a SEQ test

Related Blog Posts

Conduct quick-and-dirty surveys to measure usability

Target users at specific touchpoints and invite them for follow-up studies